Refund & Cancellation Policy

Timber CFT Calculator · Thrive DigiLabs · Last updated 11 November 2026

This policy applies to paid subscriptions to the Timber CFT Calculator Android app sold by Thrive DigiLabs. Plans and prices are listed on our pricing section: Solo ₹299/month or ₹2,999/year.

1. Cancelling your subscription

You can cancel a recurring subscription at any time from the app (open the plans screen and tap Cancel subscription) or by emailing info@thrivedigilabs.com from the address registered to your account. When you cancel:

• No further charges are made after the current billing cycle.
• You keep full access until the end of the billing cycle you have already paid for.
• After that date the app returns to the free / locked state. Your records stay on your device.

2. Refunds

Every plan starts with a free trial, so you can try the app before paying. Because of this, subscription payments are non-refundable, and we do not give refunds or credits for unused or partially used billing periods, except where applicable law requires it or in the cases below.

3. Failed, duplicate or incorrect charges

If you were charged twice for the same period, charged after cancelling, or your money was debited but the subscription did not activate, email info@thrivedigilabs.com with:

• the email address of your Timber CFT account,
• the Razorpay payment ID (starts with pay_) or the bank/UPI reference, and
• the date and amount of the charge.

We reply within 2 business days. If the charge is confirmed as failed, duplicate or incorrect, we refund the full amount to the original payment method. Approved refunds are processed within 5–7 business days; your bank may take a few more days to show the credit.

4. How payments are handled

Payments are processed securely by Razorpay. Thrive DigiLabs does not receive or store your full card, UPI or banking details.

5. Contact

Thrive DigiLabs, Darul Falah, Ballupete, Karnataka 573214, India · info@thrivedigilabs.com. See also our Terms of Service.